Privacy Policy - QuickNortheast
Last updated: February 10, 2026
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, mobile application, or related services (collectively, the "Platform"). We handle your data in compliance with the laws.
By using the Platform, you consent to these practices. If you disagree, please discontinue use.
1. Information We Collect
We collect data to deliver fresh groceries and Northeast products:
Personal Data: Name, mobile number, email, delivery address, date of birth (for eligibility).
Payment Details: Handled by third-party gateways; not stored by us.
Order and Usage Data: Preferences, history, device info (IP, OS, browser), location for deliveries.
Transactional Data: Payment methods, IDs, promo codes.
Other: Feedback, support chats, cookies for analytics.
Collected directly from you, automatically, or from third parties (e.g., payment/logistics partners). No knowing collection from minors under 18 without consent.
2. How We Use Your Information
We use data for:
Processing orders, payments, deliveries, and support.
Verifying identity, preventing fraud, FSSAI compliance.
Personalizing recommendations (e.g., regional specialties) and improving services.
Sending transactional updates; marketing with consent (opt-out via app/email).
Analytics, research, legal compliance (e.g., disputes, taxes).
Processing based on consent, contracts, obligations, or legitimate interests.
3. Sharing Your Information
Shared only as needed with safeguards:y
Service Providers: Payment gateways (e.g., PhonePe), delivery partners, cloud hosts (e.g., Firebase)—under data protection agreements.
Marketplace Sellers: Order/delivery details for fulfillment.
Legal Authorities: As required by law (e.g., fraud probes).
Business Transfers: In mergers/acquisitions, with similar protections.
We do not sell or rent your data.
4. Data Security and Retention
Protected via encryption, firewalls, PCI-DSS compliance, and audits. No absolute security guarantee.
Retained as needed for services/legal purposes (e.g., 7 years for audits); then deleted/anonymized.
5. Your Rights
Under DPDP Act:
Access, correct, delete, or port data.
Withdraw marketing consent.
Object to processing.
Grievance redressal.
Contact via in-app support
6. Cookies and Tracking
Used for functionality, analytics, personalization. Manage via settings; disabling may limit features.
7. Changes to This Privacy Policy
Updates posted with new date; notified via email/app for material changes. Continued use implies acceptance.
OZA NORTHEAST SERVICES PVT LTD
Mahipalur, K-Block, Gali-2, South West Delhi-110037
CIN-U47212DL2024PTC439289
